How can we help?

Open the shop by tapping the + next to your coins at the top of the map, answer the grown-up question, then tap Restore Purchases. No More Waiting comes back on any device signed in to the same Apple Account.

Coins, the piggy bank and the starter pack are used up when they're bought, so there's nothing to restore for those.

If Ask to Buy is on, the coins arrive as soon as a grown-up approves the purchase, even with the shop closed. Otherwise, make sure the device is online, then close Knockabout and open it again so it can check with the App Store.

Still missing? Send us a message below and tell us roughly when you bought them.

Apple handles every payment, so refunds come from Apple rather than from us. Go to reportaproblem.apple.com, sign in with the Apple Account that made the purchase, and choose “Request a refund”.

Every purchase already needs a question only a grown-up can answer. For more control, turn on Ask to Buy in Family Sharing, or switch off in-app purchases in Screen Time under Content & Privacy Restrictions.

Starting a court uses a life and winning gives it back, so only a loss costs one. Lives come back one every 30 minutes, up to five. No More Waiting, a one-time purchase, means they never run out.

Not at the moment. Progress is saved only on the device you play on, which is how Knockabout keeps nothing about you. Deleting the game or switching devices starts fresh. No More Waiting can be restored, as above.

Open Settings in the game. The Music switch turns off the background music; the Sound switch turns off everything.

iPhone and iPad with iOS 17 or later.

The privacy policy sets out what Knockabout collects and why. Read the privacy policy

No. There's no chat, no multiplayer and no way to reach other players. The only link out of the game is to the privacy policy, behind a grown-up question.